UH Mind & Body

Member Newsletter, July 2023

Fireworks at Night

The Americans with Disabilities Act (ADA) was signed into law on July 26, 1990 and each year on July 26th we celebrate the passing of this law as the National Disability Independence Day. The importance of this law is that it prohibits discriminating against people living with disabilities. It has five sections providing protections which focus on employment, public services, public accommodations, telecommunications, and miscellaneous items.

President George H.W. Bush signed the bill into law and shared the following thoughts: “Three weeks ago, we celebrated our nation’s Independence Day, and today we’re here to rejoice in and celebrate another Independence Day, one that is long overdue, with today’s signing of the landmark Americans with Disabilities Act, every man, woman, and child with a disability can now pass through once-closed doors into a bright, new era of equality, independence, and freedom.”

The passage of this law has had a tremendous impact on members of the disability community by focusing on improving access, yet there is still room for improvement. People with disabilities continue face many barriers and discrimination. To learn more about the ADA or how to get support related to ADA, visit https://www.ada.gov/.

COMMUNITY EVENTS

Click below for more info on events near you!

We are bringing Country Music to Sutherlin Oregon summer of 2021!! 3 Amazing Acts, Back Road Interstate, followed by our Opening Act Jessie Leigh, then our Headliner Temecula Road. Go to https://business.oregonfestivals.org/events/details/sutherlin-country-music-concert-08-26-2023-17371 for more info.

Sat, Aug 26, 11 PM – Sun, Aug 27, 5 AM

Join us for our 8th annual Kids Safety Day on July 22, 2023 from 10 am to 1 pm.

This year, CHI Mercy Health is focusing on bike safety!
Come see us and meet these amazing safety leaders in the Costco parking lot:

911 Communications
AIM Therapies
Aviva Health
CHI Mercy Health
City of Roseburg Fire Department
City of Roseburg Police/K-9 Department
Centennial Medical Group
Costco
DFPA
Douglas County Car Seat Coalition
Douglas County Sheriff
Gun Safety of Douglas County
Joe’s Towing
Oregon Poison Center
REACH Air
Roseburg ENT Associates
Roseburg Library
Sleep in Heavenly Peace
True North Restoration
UCAN Head Start & Early Head Start
Umpqua Thrive
Umpqua Valley Ambulance
Up2Us Now/DC Human Trafficking Task Force
Wildlife Safari
Why is bike safety important for kids? One of the biggest risks from bicycle incidents is permanent brain injury. Wearing a helmet the right way greatly lessens your child’s chances of having a brain injury. Teaching your kids the ropes helps keep everyone safer!

This is a free event. Thank you to all of our participating agencies and groups. Sponsored by CHI Mercy Health and Costco of Roseburg.

Enjoy the company of others as you celebrate Sasquatch and all of his glorious nature at the 2023 Sasquatch Festival at Strader Ranch, Located just east of Glide, Oregon. This Festival is sure to be a Hooting Hollering batch of fun and Cheer! “Where the feet are big and the party is bigger” The Sasquatch Festival will be hosted by the Glide Revitalization Group. For more information and upcoming news, please go to https://www.facebook.com/glidesasquatchfestival.

BENEFIT BASICS

Beginning July 1, 2023 our new Non-Emergent Medical Transportation (NEMT) vendor will be Bay Cities Brokerage (BCB).  NEMT Rides given for medical situations that are not an emergency. Any UHA member that is currently active at the time of the ride can receive rides for covered OHP services. BCB’s call center is open Monday through Friday, from 8 a.m. to 5 p.m. for routine appointments. Please call them at their Toll-Free number 877-324-8109 to schedule NEMT services. They have qualified multilingual staff available if you need additional help. There are oral interpretation services available by phone at no cost to members or their representatives. This includes help for hearing and speech impaired. To get this help, call BCB’s call center at 877-324-8109. BCB will work with you to provide you the best ride to fit your medical needs.

You can learn more in the Rider’s Guide. Click here.

UHA has updated our Health Related Services – Flexible Spending Forms. First, the new standard form is required and you must sign the form to meet the requirements for a valid submission. These forms can found on our website at https://www.umpquahealth.com/hrsflex/. Both need to be accompanied by the Health Risk Assessment (HRA) for it to be reviewed. We have also updated our criteria and documentation requirements for flex requests. These can also be found on our website.

UHA has contracted with the YMCA for Fitness Memberships. Please go to the YMCA directly to receive this service. You must have your photo ID and your UHA Member ID card. Below are the coverage conditions:

  • All resources for payment must be exhausted prior to the approval of a flexible spending request through UHA. This must be supported in form.
  • If approved, your coverage will be for three (3) months at a time. This may include the initial prorated month when applicable.
  • You must attend at least 8 times per month for UHA to pay for ongoing membership. At the end of your 3-month period your membership will auto renew if you have used it at least 8 times a month and still have UHA coverage. If you are experiencing a hardship meeting this requirement, you must contact the YMCA at the contact information below. Please include the reason for the absence.
  • You must follow all policies and guidelines of membership to remain a member. Your membership can be terminated at any time if the YMCA determines violation of their polices has occurred.
  • The YMCA will confirm your health plan eligibility before you can be approved for YMCA membership. If your UHA coverage ends, you will be responsible for your YMCA membership payments.

We care about you and your health. We want to be sure you know about your rights. You have the right to file a grievance (complaint) for any part of your care. Our Grievance and Appeals team will work the provider/office in concern to investigate the issue. You cannot be punished for filing a complaint. We will send the complaint to the appropriate people to look into the concern and help you. For example, if the concern is regarding quality of care, it will be reviewed by our Medical Director. If your concern is about discrimination or biases, we will have it reviewed by our Director of Equity and Inclusion. They will provide a summary of findings to you in writing. If you want to know more about our Grievance and Appeals process, please visit our website at https://www.umpquahealth.com/appeals-and-grievances/ or by calling our Customer Care.

The Douglas System of Care has grant-based funding available to resolve systemic barriers youth and families face in our community.

We’re seeking project applications that close gaps and/or eliminate barriers that our youth and families encounter locally.  CLICK HERE TO APPLY!

  • Ricks Medical Supply has moved into their new location.  It is still conveniently located at the Garden Valley shopping center but is now between Michael’s Craft store and Ross.   The address is 780 NW Garden Valley Blvd Suite 200 Roseburg, Oregon 97471. They have the same phone number of 541-672-3042.
  • Valley Drugs in Winston has also opened their new location.  It is just a few blocks away from their previous location. The new address is: 250 NW MAIN, WINSTON, OR, 97496

LIVING WELL WITH DIABETES
A 6-week virtual program to learn the unique challenges of living with diabetes. Caregivers also welcome.
**********
THURS. AUGUST 3 FROM 1:00-3:30 PM
Info session: Thursday, July 27th
at 1:00-2:00 pm
No cost to participants

CLICK HERE TO VIEW FLYER

For Information or to register, call Health Promotion at 833-673-9355 or health.promotion@nwsds.org

KID’S CORNER

EMOJI PAPER PLATE CRAFT

Did you know that World Emoji Day is in July? This is the perfect preschool craft to celebrate. Let the kids choose their favorite emoji face to make, or make them all. It’s a terrific activity to work on emotions awareness. Our favorite is the heart eyes emoji!

SUPPLIES NEEDED:

Get ready to unleash your creativity with this cute and fun emoji paper plate craft! All you need are a few basic supplies, which include:

  • paper plates
  • scissors
  • glue
  • markers
  • paint

Once you have these items ready, the possibilities are endless in creating something super cute and totally unique. Just grab some friends and get cracking on those cute smiley faces!

For more information go to: https://www.naturalbeachliving.com/emoji-paper-plate-craft/ 

All members have a right to know about Umpqua Health Alliance’s programs and services.

Members or potential members who do not speak English as their primary language and who have a limited ability to read, speak, write, or understand English are called Limited English Proficient or LEP. Anyone who is LEP may be entitled to language assistance for healthcare services/encounters or benefits.

We provide the following at no cost to you:

  • Sign language interpreters
  • Spoken language interpreters for other languages
  • Written materials in other languages
  • Braille
  • Large print
  • Audio
  • Auxiliary Aids and other formats

If you need help or have questions, please call Customer Care at 541-229-4842, Toll-Free 866-672-1551, or TTY 711.

Todos los miembros tienen derecho a conocer los programas y servicios de Umpqua Health Alliance.

Los miembros o miembros potenciales que no hablan inglés como idioma principal y que tienen una capacidad limitada para leer, hablar, escribir o entender inglés se denominan dominio limitado del inglés o LEP. Cualquier persona que sea LEP puede tener derecho a asistencia lingüística para servicios de salud, encuentros o beneficios.

Proporcionamos lo siguiente sin costo alguno para usted:

  • Intérpretes de lenguaje de signos
  • Intérpretes de idiomas hablados para otros idiomas
  • Materiales escritos en otros idiomas
  • Braille
  • Impresión grande
  • Audio
  • Ayudas auxiliares y otros formatos

Si necesita ayuda o tiene preguntas, llame al servicio de atención al cliente al 541-229-4842, al número gratuito 866-672-1551 o al TTY 711.

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