ABOUT US
“To create a local health care system that is responsive to the needs of the community.”
Welcome to Umpqua Health. We work hard to deliver readily accessible, high quality healthcare for Douglas County residents and to improve the health and vitality of the communities we serve. We bring together local providers and community partners to find innovative solutions to delivering better healthcare for patients, creating healthier communities, and finding ways to lower costs.
Umpqua Health is deeply rooted in Douglas County. We are proud to call the Umpqua Valley our home. Our integrated network of skilled local providers delivers high quality healthcare for Douglas County residents. Umpqua Health also works closely with community partners to evaluate ongoing healthcare needs and issues, while collaborating on local solutions.
Our subsidiary, the Umpqua Health Alliance (UHA), is one of 16 coordinated care organizations (CCOs) in Oregon that has served members of the Oregon Health Plan since 2012. UHA connects more than 40,000 Douglas County OHP members to physical, behavioral, oral, and dental care through an integrated network of providers. UHA is managed through a locally-based board of directors and Community Advisory Council that ensures local healthcare needs are fully met.
Umpqua Health also operates a clinic Umpqua Health – Newton Creek, in Douglas County that offers expert pediatric and adult primary care, urgent care, and behavioral health services. All major insurance is accepted, in addition to Medicare and OHP.
- Innovation: We embrace change as an opportunity to innovate.
- Community: We invest in our community.
- Empathy: We empathize to understand.
- Respect: We are respectful and inclusive.
Accountability
Always demonstrate the highest performance and behavior standards. Share responsibility and expect others to be accountable.
Efficiency
Demonstrate a proactive approach to problem identification and solutions. Be innovative and solutions oriented, improving processes while reducing costs. Demonstrate appropriate time-management skills. Optimize the use of available resources.
Be a Team Player
Support and assist your team members. Be available to help and learn from your team. Keep an open mind to feedback and earn trust of staff.
Integrity
Keep your promises, commitments, and confidences. Be honest and straightforward dealing with all issues fairly and consistently.
Stewardship
Adhere to all state and federal regulations relating to your position including the Health Insurance Portability and Accountability Act (HIPAA), Fraud & Abuse and Occupational Safety and Health Administration (OSHA) laws. Abide by Company policies and procedures at all times.
Dignify Others
Diversity – Demonstrates the representation of all varied identities and differences. Seeking to proactively engage, understand and draw on a variety of perspectives.
Equity – Demonstrates fair treatment, equality of opportunity, and fairness in access in information and resources for all.
Inclusion – Demonstrates building a culture of belonging by actively inviting the contribution and participation of all employees. Use your voice to add value and create balance when facing differences. No one person shall be called on to represent an entire community.
